Ep. 019 One Patient At a Time Lessons 3 & 4

Dr. Tuck is a hospitalist, he specializes in hospital medicine. He recognizes the concepts discussed in One Patient At a Time are relevant to not only the outpatient sector of healthcare but hospital care and primary care as well. Dr. Tuck appears in a previous episode. Cole Evans discusses lessons 3 & 4 of One […]

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Ep. 018 One Patient At a Time Lessons 1 & 2

Cole Evans, Director of Marketing introduces Jeff Kegarise, and discusses the previous episode that introduces Dr. Jeff and Dr. Susan’s book “One Patient At a Time”. Cole and Dr. Jeff begin to discuss relationships within the field and how the provider patient relationship begins from the very first interaction with the patient. Dr. Jeff is […]

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Ep. 015 – Introduction to One Patient at a Time

One Patient At A Time - Book Cover

Cole Evans, Director of Marketing at Cool Springs Eye Care and Donelson Eye Care, introduces Dr. Susans and Dr. Jeff’s book and new publication, “One Patient at a Time”. Dr. Jeff discusses why himself and his wife Susan decided to write a book in the midst of running multiple eye care practices. Dr. Jeff explains […]

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Ep. 014 – Dr. Kegarise Discusses Metallurgy in Eyecare

Dr. Jeff brings on a special guest, his father Ron Kegarise. Dr. Jeff Kegarise discusses metallurgy and its uses in the field of eyecare. Dr. Jeff and Ron Kegarise discuss the main elements and metals used. They discuss the properties of stainless steel and the features that make stainless steel the material of choice for […]

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Ep. 013 Discussing Optical with Stephanie Moore

Stephanie Moore is the Regional Optical Manager at Cool Springs Eye Care and Donelson Eye Care. Stephanie grew up in Fort Worth Texas, and went to college for a period of time at Texas A & M. Stephanie Moore is the oldest of 3 children. She has one brother and one sister. Stephanie has made […]

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Ep. 012 Dr. Keg Discusses Neurolens with Dr. Shields

Dr. Jeff discusses the Neurolens and its dramatic effect on the improvement of headaches and migraines in patients. Dr. Evan Shields discusses his experience with the Neurolens and his own patients. In his experience some of his patients’ migraines were completely eliminated. Some patients experience other symptoms aside from headaches such as light sensitivity, dizziness, […]

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Ep. 011 Get To Know Dr. Evan Shields

Dr. Evan Shields practices at both Cool Springs Eye Care and Donelson Eye Care. Dr Shields is the lead doctor over the Neurolens Program. Dr. Evan Shields grew up in Kentucky. Dr. Shields obtained his Bachelor’s degree from Middle Tennessee State University. He went to Optometry School in Memphis Tennessee at the Southern College of […]

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Ep. 010 Get To Know Dr. Aimee Jacobs

Dr. Aimee Jacobs was born and raised in St. Louis, Missouri. She obtained her undergraduate degree from Lindenwood University and attended the University of Missouri for Optometry School. Originally Dr. Jacobs wanted to be a pharmacist and did a lot of shadowing in different areas which is when she decided she liked optometry.   Dr. Jacobs found her love […]

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Ep. 009 Hierarchy of Service Delivery

Leaders Mission and Vision Hierarchy of Service Delivery – borrowed from Disney – when the staff acts like the owner wants Alignment is so important – what the owner wants is also demonstrated by the staff – owner expects staff to act on their behalf when not physically present – ensures the practice is represented […]

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Ep. 008 Contact Lens and Types of Telehealth Care

Amy Jacobs – Director of Contact Lens Program at Cool Springs Eye Care and Donelson Eye Care Contact Lens Care – COVID particularly has an effect on contact lens care – because contact lens users touch their face and eyes often – patients cannot be seen for contact lens appointments b/c practices are only being seen […]

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Ep. 006 Get to Know Dr. Susan Kegarise

Dr Jeff and Susan Kegarise

Dr. Susan – from Ohio Graduated from Ohio State – met husband at Ohio State Importance and value of education gained during residency 3 kids Originally considered Dentistry then decided to become eye doctor Farsightedness – many kids don’t realize how hard their eyes are working – leads to issue of near vision reading – […]

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