Cole Evans, Director of Marketing at Cool Springs Eye Care and Donelson Eye Care, introduces Dr. Susans and Dr. Jeff’s book and new publication, “One Patient at a Time”.
Dr. Jeff discusses why himself and his wife Susan decided to write a book in the midst of running multiple eye care practices. Dr. Jeff explains that he wanted to share his experiences in his quest to make every single one of his patients feel special. Dr. Jeff and Dr. Susan have built their practices on making patients feel as if they are the only patient every time they visit Cool Springs Eye Care and Donelson Eye Care.
Dr. Jeff and Dr. Susan decided to co-author a book to share those experiences, and share that passion in delivering a great and courteous experience for patients. Dr. Jeff and Dr. Susan wanted to share how and why they have built and ran their eye care practices the way that they have, with patients in mind. Dr. Jeff and Dr. Susan’s passions led to the creation of “One Patient at a Time”.