All medical services are meant to improve the lives of patients in some way. But do you know how your patients actually feel about the services your practice offers? In this article, we’re going to discuss how you can learn what your clients really want and how to give it to them! Show Them a […]
No matter how well-run a practice is, there will eventually be an unsatisfied patient. Maybe a staff member made a simple mistake, or there was a communication breakdown. Whatever the reason, patient complaints must be handled with care. When a patient is unhappy with their experience, their concerns should be addressed in a way that […]
There are many factors to consider when building your private practice, and unfortunately, the business-minded side of the medical field is largely neglected in med school curriculum. When you’re first starting out, learning as you go can be a long, sometimes painful process. So, we’d like to share a bit of the wisdom we’ve gained […]
November is Diabetic Eye Disease Awareness Month. Approximately 34.2 million Americans have been diagnosed with diabetes, while around 88 million currently have prediabetes, the condition that occurs just before diabetes. Because this disease affects so many people, I thought I’d take a moment to discuss the ways that it can affect a person’s vision. What […]
Every business is founded on a set of principles. Whether these are defined or not, they exist. Once clearly stated, they can help guide every aspect of a company, from the smallest daily process to overarching goals. These principles are often condensed into a mission statement. But we’ve all encountered company “missions” that missed the […]
In November, our attention falls on the things in our lives that we are grateful for. Family, friends, good health, prosperity﹘ all these are common things to give thanks for around the holidays. While it’s a huge part of our everyday lives, your ability to see doesn’t often make the yearly list of blessings. Our […]
There are many elements that come together to create an outstanding customer experience. Two big factors are a brand’s consistency and quality, both in products and services. Companies have countless measures in place to ensure dependable desirable outcomes, but without these safeguards, things can quickly go awry. Does your private practice have policies that actively […]
World Sight Day is on October 8th, and according to the International Agency for the Prevention of Blindness (IAPB), it is an annual day of awareness held to focus global attention on blindness and vision impairment. To raise awareness in our community, I’ve decided to share with you seven facts about blindness that you might […]
Have you ever had an acquaintance who says one thing to your face, but another when you aren’t around? This is what I call feeding someone BS, and I believe it has no place in a private practice. In this article, I’ll dive into the importance of upholding a “No BS Policy” within your practice. […]
The events of 2020 have brought safety to the forefront of discussion. We all want to find the best ways to keep our families (and others!) as safe as possible. As the school year gets into full swing, kids are headed back out to the sporting fields. Have you considered your child’s eye safety while […]
When first opening your own private medical practice, you dream of the day that your business is successful enough to need more resources. Whether it’s hiring more help, expanding an existing office space, or setting up an additional location; expansion looks different for every medical practice. But how do you know when the time has […]
Summer vacation is here, and our options for fun outdoor activities are endless. July is UV Safety Month, so I thought it would be a great time to discuss how you can protect your eyes, and your family’s, while still soaking up the summer rays! One thing is glaringly obvious﹘ sunglasses make you look way […]
